Delete your Olive account

You can delete your Olive login, or your whole family's account, at any time. This page explains exactly what is removed, what is kept, and how to do it — whether you can still sign in or not.

If you are a caregiver or a second parent

Deleting removes your loginstraight away: your email, your password, your name on the family, your reminders, your widget and your settings. The family keeps its babies and everything that was logged, including entries you made; they simply no longer point to you. There is no waiting period for this, and it can't be undone.

If you are the only parent of a family

Deleting closes the whole family's account. For 30 days it is marked for deletion and you can restore it from the same screen in the app. After 30 days we remove:

• Every login on the family — yours, any other parent's and every caregiver's (email, password, name)
• The babies' names and exact birth dates
• Anything typed into notes
• Share links, caregiver invites, home-screen widgets, reminders and insights
• Everyone's saved preferences and push-notification tokens

What we keep

The measurements themselves — feeds, sleeps, diapers, pumping, weights and temperatures, with their times — stay as anonymous records so the patterns Olive shows can keep improving for other parents. Once the account is closed they carry no name, email or note, the baby is recorded as “Baby”, and the birth date only as a month. Nothing in them points back to you.

Copies in our database host's encrypted backups expire on the host's normal schedule and are never used to bring an account back. Olive is free today, so there are no billing records to keep.

How to delete from inside the app

1. Open Olive (iOS, Android, or the web at olivestats.com/signin)
2. Tap Settings, then Account
3. Tap Delete account
4. Confirm

This works the same on the web and in the iOS and Android apps, for parents and caregivers alike, including from the “access ended” screen and before you've accepted the agreement. If you are the only parent of a family that also has a second family you help with, Olive asks you to close the family you run first, then lets you delete your login.

How to delete if you can’t sign in

If you've lost access to your account — password forgotten and recovery email no longer works, device lost, etc. — email privacy@olivestats.com from any address with the following:

• The email address on the Olive account you want deleted
• Anything you can share that helps us confirm the account is yours (approximate sign-up date, baby's first name, the last device or browser you signed in from)

We will reply within 5 business days, confirm the account is yours, and delete it as described above.

Export your data first (optional)

If you want a copy of your logged events before deleting, sign in on the web and open Settings → Account → Export CSV. The export covers every event your account can read and downloads to your device.

Questions

Data and deletion requests: privacy@olivestats.com
General: hello@olivestats.com